Refund policy
Article 1. Return policy
After the buyer has received the product ordered by him/her, the buyer has the opportunity to dissolve the underlying agreement with LE BEACH within 14 working days after receiving this product. The buyer does not need to give a reason for this.
If the buyer wishes to dissolve the agreement within this period, the buyer must notify info@lebeach.nl in writing. The buyer must send the product in its original packaging to a return address determined by LE BEACH. LE BEACH will not take back products that have been used, whose packaging or other external features are damaged.
In the case of taken bach the product, the buyer must bear the cost and risk of shipping. After LE BEACH has received the product in undamaged and original condition, LE BEACH will transfer the full purchase price (minus shipping costs) as stated on the invoice, within fourteen days to a bank account number to be indicated by the buyer.
Article 2. Conformity
The buyer should check the delivered products immediately upon receipt. Any defective products, the buyer must immediately after discovery to LE BEACH and at the latest within a period of 3 working days to report.
Complaints about visible defects and/or non-delivery in conformity with the order confirmation (quantity) must be made in writing within 3 working days after delivery under penalty of lapse of rights. After this period LE BEACH will not take products back, except as provided in Article 1. Return policy.
When there is inexpert use, damage due to the effect of environmental factors (moisture, temperature, etc.) or other causes beyond the control of LE BEACH, the buyer can not claim a refund.